Terms of use

1. Who we are and contact

These terms are issued by FUTR TECHNOLOGY B.V.:

Questions about these terms: info@fu-tr.com.

2. What these terms do and do not cover

These terms apply when you visit fu-tr.com, create an account, use the team app or native shell, buy FUTR Premium, or take out a FUTR club package on behalf of a club. They also apply to event tickets you pay for through FUTR, where FUTR or the club sells tickets via FUTR.

• the privacy notice (/privacy);
• in-app parental consent for a child’s team data;
• a club’s statutes, house rules or membership terms;
• a separate sponsorship agreement between club and sponsor;
• terms of Stripe or other payment services.

3. Account and use

You must provide accurate details. An account is personal. Do not share your login.

From 16 you may use FUTR. Until you are 18, a parent or guardian always buys Premium. That parent is the consumer and the payer.

We may restrict an account or access in case of abuse, unpaid invoices or a legal duty. We do not shut the team app (/app) if a club lacks or cancels the FUTR club package.

You cannot delete your account with a button yet. Email info@fu-tr.com.

4. FUTR Premium

Premium is a personal rolling consumer subscription for extra CV features (including presentation, discoverability and related benefits shown in the app). Premium is not a promise of a transfer, contract or scouting.

The price for new purchases is EUR 9.95 per month, including applicable VAT. Production sales are currently limited to the Netherlands. We do not operate OSS. We will open foreign sales only once tax registration allows it.

Payment is through Stripe on the FUTR platform account. Stripe is the payment service, not a party to the FUTR service contract. Access starts after payment. It renews monthly until you cancel or withdraw.

We only offer a yearly plan if that price is actually for sale in Stripe. If it is missing, only monthly is available.

5. Right of withdrawal (consumers, FUTR Premium)

Consumer. If you act as a natural person outside your trade or profession, you have 14 days to withdraw from a distance contract (Book 6 Title 5.2B DCC; Directive 2011/83/EU). Time starts on the day the Premium subscription is concluded.

We start Premium immediately after payment. We do not ask for an express request to start during the cooling-off period, and we do not ask you to waive the right of withdrawal. That right therefore remains.

If you withdraw in time, we refund the full amount you paid by the same means, without extra cost, within 14 days of receiving your statement. Because we do not ask for an express request to start Premium during the cooling-off period, we deduct nothing for use.

No right of withdrawal, where the law allows: the FUTR club package if the buyer is not a consumer; tickets for leisure activities on a specific date or during a specific period.

Membership fees fall under the contract with the club, not this article.

If a dispute remains unresolved, as a consumer you may go to the competent Dutch court, or to the court of your place of residence in the EU. FUTR is not a member of a dispute committee.

How to withdraw Premium

• Within 14 days send a clear statement to info@fu-tr.com, or by post to the address in §1.
• Include your name, the email address of your account, that you withdraw Premium, and the date.
• You may use the model form below; it is not required.
• There is no in-app button to submit a withdrawal.

6. Club package

The club package is FUTR SaaS sold to the association: access to modules in the club portal (/club), according to the chosen package and the deal set by platform admin. Prices are exclusive of VAT. The shown catalogue or deal price is the periodic fee.

Term: 1, 2 or 3 football seasons. A football season runs from 1 August through 31 July. Notice: 3 months for 1 or 2 seasons, 6 months for 3 seasons. The board cannot shorten that notice itself. Cancelling in the club portal requires a reason.

For a paid club package, all billing runs through the FUTR platform Stripe account, not a club-owned Stripe account. The first payment is via iDEAL or Wero; later periods via SEPA Direct Debit. Without a paid package, /app still works; the club portal may then be limited to billing.

This is not a consumer contract unless the buyer demonstrably acts as a consumer. In that rare case: email info@fu-tr.com.

7. Events

FUTR or a club may publish events. Who sells the ticket (FUTR or the club) is shown on the event. The club remains organiser of a club event.

The shown ticket price is the amount to pay. It is shown inclusive; that does not fix a VAT rate.

For an event on a specific date or period you generally have no 14-day right of withdrawal. Whether you get a refund if you cancel follows that event’s refund policy (flexible, standard or strict) and what the law further requires if the organiser cancels.

8. Membership fees

Membership and fees are a contract between you (or your child) and the club. The club is the creditor. FUTR supplies the payment and admin tool.

VV Nieuwenhoorn collects membership fees on its own Stripe account. Other clubs may collect via FUTR Stripe, sometimes with Stripe Connect. These terms do not make FUTR your association and do not replace club rules.

9. Payment and prices

Payments for Premium, the FUTR club package and FUTR-sold tickets run through Stripe on the FUTR platform. VV Nieuwenhoorn membership fees do not use that account.

Premium: final price in euro, including VAT. Club package: excl. VAT. Events: the shown final price. Club sponsorship is B2B and sits under the sponsorship agreement, with prices excl. VAT unless exempt.

You see the amount to pay in Stripe Checkout before you confirm. By paying you accept these terms.

10. Cancellation and pause

Premium. Cancel via the Stripe customer portal in the app (My Premium). Cancellation takes effect at the end of the already paid period, without a pro-rata refund, unless you withdraw under §5. You can pause Premium for 1, 3 or 6 calendar months; the pause starts after the paid period. Data is kept; Premium features are off for a while.

Club package. Cancel in the club portal, observing the notice in §6. During the notice period access continues to the end of the contract term, unless the contract ends immediately as shown in the app.

Unpaid club invoices may close paid modules in the club portal until payment; billing remains available. That does not affect the team app.

11. Intellectual property and AI

FUTR, the logo, the interface and the catalogue remain FUTR’s or its licensors’. You keep the rights in content you upload (text, photos, video) and grant FUTR a licence needed to provide the service.

Some features use optional AI (rewrite, dictation, translation) via suppliers. Results can be wrong. Check them before you share. Details: /privacy.

12. Acceptable use

• hacking or overloading the service;
• harvesting other people’s data;
• fake accounts;
• unauthorised child data or medical data in ordinary fields;
• hate, violence or sexual abuse;
• using the service to spam.

13. Liability

FUTR is not liable for transfers, club selection decisions, or sporting results. We supply the service with reasonable care, without a guarantee of uninterrupted availability.

Our liability is limited to the amount you (or the club) paid FUTR in the 12 months before the event for the relevant service, except in case of intent or wilful recklessness, or where the law forbids that limit for consumers. Mandatory consumer rights remain.

14. Changes

If we change these terms materially, we update the date and version. New purchases are governed by the text on /voorwaarden at the time of payment. For an ongoing Premium subscription or club package we announce a detrimental change in advance via the service or email. If you do not agree, you may cancel under §10 or withdraw under §5 if that right still runs.